How to Boost Aircraft Availability With Cloud-Based Maintenance Tracking

Article Published on: Sat, June 22, 2017

Rapid and centralized access to maintenance records saves time and trouble regardless of the maintenance need. And for every job, stepping through logs and records helps maintenance technicians know what's done, what's due and when. However, tracking on paper and spreadsheets have serious limitations, and only work when the aircraft is at its home base.

With cloud-based maintenance tracking, however, everyone involved in ensuring aircraft availability – from maintainers to business managers – can get on the same page with instant, anywhere, anytime access to all the mission-critical maintenance-related information on a single, unified platform.

Using a cloud-based maintenance tracking service, maintenance professionals can effortlessly track events to ensure that everything is up-to-date and nothing accidentally slips through the cracks. This includes recording maintenance performed, alerting personnel to pending needs – comfortably ahead of due dates – and helping operators plan and schedule maintenance to avoid any unwelcome surprises.

What’s more, the information is securely stored and managed from a cloud platform, which means this vital information can be accessed “regardless of aircraft location, whether in its home hangar or on some distant ramp,” explained Tim Taylor, ATP’s Senior Director for Industry Engagement.

Taylor added, “Maintenance needs come in different forms, from reactive maintenance (when something breaks), planned maintenance, and predictive maintenance. And, it’s critical to effectively manage all the related and interdependent information associated with these events in a unified fashion to ensure airworthiness and reliability.”


ATP's integrated suite of “smart content” services help maintenance and flight crew operate smoothly as team— ensuring that the right people have access to the right information, when they need it. For instance, they have the visibility to easily see what maintenance is pending, and when future maintenance will be due. In addition, all related information is quickly available, such as maintenance instructions, maintenance history, tool compliance, required parts, and parts availability.

Another key benefit of ATP's cloud-based system is that users can access these records on virtually any internet-enabled device, such as desktops and laptops, as well as smartphones and tablets (including Microsoft Windows, Apple’s iOS, and Google’s Android platform).

And, if you’re stuck in a remote location without internet access? No problem. The ATP Aviation Hub™ Mobile App gives users the peace of mind to download and store content locally on their devices, as well as easily share content with other users via an external memory card.

Best of all, the integration between ATP Libraries, ATP Parts and ATP Maintenance Tracking helps users to stay ready for recurrent needs – or to quickly resolve an AOG event, wherever they may occur.


“ATP's Maintenance Tracking and the related services also offer help for operations facing the need to replace departing technicians,” Taylor explained.

Shortages of maintenance technicians contribute to what Taylor called the “gray-out effect” — referring to the shortage of qualified technicians faced as experienced workers retire over time, a challenge that the industry will face in the years ahead.

“Many of our customers have focused on how Maintenance Tracking helps them mitigate the disruption and learning curve typically associated with employee turnover,” Taylor noted. “Training can be more efficient with Maintenance Tracking and our other services because detailed records are captured by the system in a methodically way, which makes the transition much smoother.”

Additionally, ATP Maintenance Tracking and ATP Libraries allow users to add notes and attach internal documents or files to any task or maintenance publication. This helps preserve knowledge and allows companies to provide information to future maintainers of the aircraft or the same type of aircraft.


Cloud-based maintenance tracking also helps in other ways. For operators, the ability to keep aircraft flight-ready increases substantially. “That's when you get into flight-information optimization planning for fleets,” Taylor explained.

This approach improves operational efficiency since maintenance needs must be integrated into operational planning. “That's the value of maintenance tracking, regardless of the type of operation,” said Taylor, noting how it can benefit any size company from single-plane operations to corporate flight departments and Part 135 operations with fleets to track. “This integrated approach enables you to optimize the entire system for the aircraft and the operations.”


“A company with many aircraft to manage and maintain can utilize this tool to make their maintenance shop much more proactive in servicing their customers’ aircraft,” Taylor said.

Maintenance shops can proactively inform owners and operators about due or upcoming maintenance and schedule appointments. This type of maintenance forecasting service can improve customer relations and help maintenance shops secure future business.


ATP Maintenance Tracking can also help prevent problems from spreading or becoming more frequent, Taylor noted.

“They may be seeing problems with a particular aircraft type in their fleet,” he continued, “so they can communicate that information to the OEM for additional attention. And, since ATP Maintenance Tracking is fully connected with ATP Libraries, when the OEM publishes service information addressing the problem, maintenance professional will be immediately alerted and will have instant access to the precise procedures in the maintenance documentation.”

In the end, it's all about helping maintenance professionals ensure that aircraft are as safe, reliable and airworthy. “That goes back to aircraft availability – you want to fly it when you need to fly it,” Taylor concluded.

To request a demo of ATP Maintenance Tracking, Click Here.


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