Article Published on: Wed, June 22, 2017
Rapid and centralized access to maintenance records savestime and trouble regardless of the maintenance need. And forevery job, stepping through logs and records helpsmaintenance technicians know what's done, what's dueand when. However, tracking on paper and spreadsheets haveserious limitations, and only work when the aircraft is atits home base.
With cloud-based maintenance tracking,however, everyone involved in ensuring aircraft availability– from maintainers to business managers – can get on thesame page with instant, anywhere, anytime access to all themission-critical maintenance-related information on asingle, unified platform.
Using cloud-based maintenance tracking service,maintenance professionals can effortlessly track events toensure that everything is up-to-date and nothingaccidentally slips through the cracks. This includesrecording maintenance performed, alerting personnel topending needs – comfortably ahead of due dates – andhelping operators plan and schedule maintenance to avoid anyunwelcome surprises.
What’s more, the information is securely stored andmanaged from a cloud platform, which means this vitalinformation can be accessed “regardless of aircraftlocation, whether in its home hangar or on some distantramp,” explained Tim Taylor, ATP’s Senior Director forIndustry Engagement.
Taylor added, “Maintenance needs come in differentforms, from reactive maintenance (when something breaks),planned maintenance, and predictive maintenance. And, it’scritical to effectively manage all the related andinterdependent information associated with these events in aunified fashion to ensure airworthiness andreliability.”
THE UNIVERSAL TOOL
ATP's integrated suite of “smartcontent” services help maintenance and flight crewoperate smoothly as team— ensuring that the right peoplehave access to the right information, when they need it. Forinstance, they have the visibility to easily see whatmaintenance is pending, and when future maintenance will bedue. In addition, all related information is quicklyavailable, such as maintenance instructions, maintenancehistory, tool compliance, required parts, and partsavailability.
Another key benefit of ATP's cloud-based system isthat users can access these records on virtually anyinternet-enabled device, such as desktops and laptops, aswell as smartphones and tablets (including MicrosoftWindows, Apple’s iOS, and Google’s Androidplatform).
And, if you’re stuck in a remote location withoutinternet access? No problem. The ATP Aviation Hub™ Mobile App givesusers the peace of mind to download and store contentlocally on their devices, as well as easily share contentwith other users via an external memory card.
COUNTERING THE GRAY-OUT EFFECT
“ATP's Maintenance Tracking and the relatedservices also offer help for operations facing the need toreplace departing technicians,” Taylor explained.
Shortages of maintenance technicians contribute to whatTaylor called the “gray-out effect” — referring to theshortage of qualified technicians faced as experiencedworkers retire over time, a challenge that the industry willface in the years ahead.
“Many of our customers have focused on how MaintenanceTracking helps them mitigate the disruption and learningcurve typically associated with employee turnover,” Taylornoted. “Training can be more efficient with MaintenanceTracking and our other services because detailed records arecaptured by the system in a methodically way, which makesthe transition much smoother.”
Additionally, ATP Maintenance Tracking and ATP Librariesallow users to add notes and attach internal documents orfiles to any task or maintenance publication. This helpspreserve knowledge and allows companies to provideinformation to future maintainers of the aircraft or thesame type of aircraft.
Cloud-based maintenance tracking also helps in otherways. For operators, the ability to keep aircraftflight-ready increases substantially. “That's when youget into flight-information optimization planning forfleets,” Taylor explained.
This approach improves operational efficiency sincemaintenance needs must be integrated into operationalplanning. “That's the value of maintenance tracking,regardless of the type of operation,” said Taylor, notinghow it can benefit any size company from single-planeoperations to corporate flight departments and Part 135operations with fleets to track. “This integrated approachenables you to optimize the entire system for the aircraftand the operations.”
“A company with many aircraft to manage and maintaincan utilize this tool to make their maintenance shop muchmore proactive in servicing their customers’ aircraft,”Taylor said.
Maintenance shops can proactively inform owners andoperators about due or upcoming maintenance and scheduleappointments. This type of maintenance forecasting servicecan improve customer relations and help maintenance shopssecure future business.
ATP Maintenance Tracking can also help prevent problemsfrom spreading or becoming more frequent, Taylor noted.
“They may be seeing problems with a particular aircrafttype in their fleet,” he continued, “so they cancommunicate that information to the OEM for additionalattention. And, since ATP Maintenance Tracking is fullyconnected with ATP Libraries, when the OEM publishes serviceinformation addressing the problem, maintenance professionalwill be immediately alerted and will have instant access tothe precise procedures in the maintenancedocumentation.”
In the end, it's all about helping maintenanceprofessionals ensure that aircraft are as safe, reliable andairworthy. “That goes back to aircraft availability –you want to fly it when you need to fly it,” Taylorconcluded.
To request a demo of ATP Maintenance Tracking, ClickHere.