Temporary service supported by a dedicated team will help OEMs and regulatory agencies share urgent COVID-19 related updates to their customers within the ATP Aviation Hub.
SAN FRANCISCO, CALIFORNIA – March 31, 2020 – ATP®, a leading provider of information services and software solutions for the aviation industry, has established a temporary special communications support team to ensure all COVID-19 pandemic-related communications are strategically shared with the more than 45,000 global users of the ATP Aviation Hub.
ATP understands the value of getting timely information to customers, especially during these challenging times. To support the OEMs and regulatory agencies currently offering content and updates through the ATP Aviation Hub, a special team has been established to help broadcast any current and relevant COVID-19 information to their customers. In addition to normal directives and airworthiness updates, this new service can include messaging related to modified customer service hours and or changes to normal operations due to the COVID-19 outbreak, which may impact the service they provide to customers.
This dedicated team will convert all COVID-19 related messaging from OEMs and regulatory agencies into special bulletins and alerts, making them immediately available to their customers via the ATP Aviation Hub. In addition, these documents will appear in the What’s New sections of the ATP Aviation Hub and related library notification emails, to further highlight this content.
To take advantage of this complimentary service, current OEM partners and regulatory agencies can send their messaging and content to [email protected], with an attachment or email copy and a description of the direction or relevance, and the dedicated team will share this message accordingly to the specific customer audience within the ATP Aviation Hub.
ATP is a global information services and software solutions company focused on making flying safer and more reliable. ATP Information Services is the general and business aviation industry’s source for aircraft technical publications and regulatory information, connecting more than 45,000 maintenance professionals to the latest OEM content and airworthiness directives. ATP Software Solutions is the leading provider of repetitive defect and troubleshooting applications focused on reducing operating costs, improving reliability, and supporting technical knowledge sharing and collaboration for the military, commercial aviation, and OEMs.
The company has deployed solutions worldwide to support multiple Fortune 100 companies. As a global company, ATP has more than 6,700 customers in 137 countries, with almost 50 years of experience in the information services and software industries. For more information, visit atp.com.
For more information, please contact:
Associate – Social Media and Content Marketing
+1 (905) 364-3662