CaseBank Will Present the Keynote “Youthenize Your SMEs – Enable Everyone to Act Like an Expert”

CaseBank Technologies Inc., the leading provider of software solutions for equipment fault isolation and defect trend analysis, has announced that it will be exhibiting at Field Service Medical 2016, February 16-18, 2016, in San Diego, California. On February 17, CaseBank will be presenting the keynote, “Youthenize Your SMEs – Enable Everyone to Act Like an Expert” and hosting the roundtable discussion, “Next Generation Support as a Corporate Objective – Building the Business Case.” CaseBank will also demonstrate its SpotLight® solution in Booth #4. CaseBank’s solutions enable manufacturers to improve the speed and accuracy of product support and gather accurate feedback from the field regarding performance and equipment defects.

“Field Service Medical is a great forum for medical device and equipment manufacturers to meet face-to-face and stay current with the latest service and support technology and trends. CaseBank looks forward to sharing our expertise with manufacturers and service providers, enabling them to improve the support, reliability and performance of their products,” said Tony O’Hara, CEO of CaseBank Technologies, Inc. O’Hara added that “By accelerating accurate diagnosis and repair, CaseBank solutions consistently increase first-time fix rates for equipment, decrease no-fault-found rates of replaced parts, improve uptime and reduce operating and warranty costs.”

Held at the Rancho Bernardo Inn, Field Service Medical 2016 will highlight proven strategies and provide key takeaways and developments from leading manufacturers and service organizations. The conference program is geared toward customer and product support professionals in over 15 different medical device and medical equipment manufacturing verticals, such as surgical and medical instruments, analytical laboratory instruments, electro-medical and electrotherapeutic instruments, and pharmaceutical preparation. Attendees will learn ways to improve customer satisfaction, field support, and resource planning and technician utilization. Worldwide Business Research Field Service conferences have provided senior level service and support executives with best-practice service and support strategies for over a decade. For more information, visit