Presenting on “Failures in Action—Gathering/Applying Field Experience to Product Design”

CaseBank Technologies Inc., the leading provider of software solutions for fault isolation and defect trend analysis for complex equipment, has announced that it will be exhibiting and speaking at Siemens PLM Connection Americas User Conference, June 16-19, 2014, in Orlando, Florida. On June 18, John Snow, VP, Marketing & Strategic Alliances of CaseBank, will present “Failures in Action—Gathering/Applying Field Experience to Product Design.” CaseBank will also demonstrate its SpotLight and ChronicX solutions in Booth #53.

“We look forward to participating in the Siemens PLM Connection conference and demonstrating our integration with Siemens Teamcenter” said Tony O’Hara, CEO of CaseBank Technologies, Inc. “By combining engineering information, field experience and known failures in an extensive knowledgebase,  CaseBank technology benefits service technicians and engineering departments alike,” added O’Hara.

Siemens Teamcenter integrates with CaseBank’s SpotLight and ChronicX solutions, which capture and deliver troubleshooting, defect trend analysis and service information for service technicians and call center staff.  CaseBank solutions feed dynamic service and support information into Siemens Teamcenter, to create a complete repository for technician reference, engineering feedback (design optimization) and improved record keeping. These insights from field service provide critical information for Failure Reporting and Corrective Action (FRACAS) and Corrective Action Preventative Action (CAPA) plans, and they help engineers redesign or eliminate problematic parts and systems to minimize defects per unit (DPU) and maximize performance.

Hosted by PLM World®, an independent, not-for profit organization, Siemens PLM Connection is an open forum for the exchange of ideas within the Siemens Product Lifecycle Management (PLM) software product environment. This year the event will focus on user experience, business process improvement and deployment excellence. Throughout the course of the week, users will share best practices and techniques for implementing and using Siemens PLM software more effectively. For more information, visit