Aircraft maintenance technicians spend a great deal of time diagnosing equipment problems; however, the complexity of aircraft systems may prevent them from isolating the root cause of a defect. Furthermore, the way a defect is described may lead the technician in the wrong direction or miss valuable insights from similar or previous defect reports. Additionally, capturing tribal field knowledge in the troubleshooting of aircraft is becoming increasingly more difficult, as highly skilled and experienced maintenance professionals retire or leave.
Considering the high cost of aircraft downtime and the negative effect on customer satisfaction, airlines are under significant pressure to recognize and resolve recurring defects, improve troubleshooting, and achieve a first time-fix. Powered by ChronicX® and SpotLight, ATP Software Solutions offers a full suite of applications to help airlines reduce costs from more accurate aircraft repairs, achieve a higher uptime, and fewer delays or cancellations.