The new white paper, “Perspective on Aviation Regulations Affecting Troubleshooting Guidance”, clarifies from a regulatory perspective the role of official OEM documents for troubleshooting aircraft and a technician’s obligation to use those documents.

This paper discusses how standards and regulations affect Fault Isolation Manuals (FIM) and Troubleshooting Guidance (TSG) and answers two important questions for the aviation industry:

Does troubleshooting guidance need to be approved by the regulatory authorities?

Is a mechanic obliged to follow the troubleshooting guidance provided in the manufacturer’s FIM or TSG exclusively?

ATP whitepaper perspective renderingThis paper was written by Phil D’Eon, co-founder of CaseBank Technologies, Inc., now ATP, and the driving force behind SpotLight® interactive guided troubleshooting solution. What prompted Phil to write this article is that, over the years, he observed a significant level of misunderstanding about the regulations surrounding troubleshooting guidance in the aviation world, and the allowable sources of troubleshooting guidance.

Initially, something that raised Phil’s concerns was that some technicians claimed that they have released an aircraft by referencing the FIM, which indicates a lack of knowledge about the rules around maintenance actions and ICAs. Also, he observed that OEMs in making their FIMs often don’t keep maintenance instructions out of the troubleshooting guidance, which leads to more confusion as many technicians believe that a FIM includes maintenance instructions.

ATP, advocates the creation of ‘pure’ troubleshooting guidance – effective and efficient requests for decision-making information, separated from the instructions for any maintenance actions that may be required to collect that information. For over 15 years, SpotLight® interactive troubleshooting solution has been delivering diagnostic guidance for aircraft and engines used by airlines, business aviation, and defence around the world.

We invite you to download this white paper by clicking here, to learn more about this important issue.

About the Author: ATP

ATP is the leading provider of maintenance tracking, flight operations, inventory management, repetitive defect analysis, and troubleshooting software. The company’s applications help reduce operating costs, improve aircraft reliability, and supports technical knowledge sharing and collaboration within the business aviation, military/defense, commercial aviation, and OEM industries.

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